You can return any new, undamaged item(s) within 30 days of delivery. To process a return, please contact us before mailing any product(s) back at: firstname.lastname@example.org. Please include order number, order date, item(s) you wish to return and the reason for the return within your email. We will review your request and issue you a refund as soon as we receive the item(s). Items should be returned in original packaging. Refunds will be issued in the same form as the initial payment. Please expect up to 3 weeks to see credit in your account.
Merchandise exchanges will be handled as a return and reorder. Please follow the steps listed under “returns” before visiting the site to purchase items under a new transaction.